Terms of Service

Using Pluria

When you use Pluria, you agree to use the app and the website lawfully and respectfully. That covers voting, creating polls, sharing results, publishing templates, embedding poll cards on other sites, and joining the conversation — all without manipulating others, pretending to be someone else, harassing, or putting anyone at risk.

Accounts and access

You can read and share public pages without signing in. To do anything social — comment, like, follow, reply, save, or share from inside the app — you’ll need an account. To vote or publish your own polls you also need a verified email and a verified phone number. Publisher pages for brands, companies, and organisations can publish and subscribe, but they don’t vote — voting is for people. You’re responsible for keeping your sign-in details safe and for anything done from your account.

Premium, billing, and advertising

• Where it’s available, Premium is sold as an in-app subscription through the Apple App Store or Google Play.
• The price, the billing period, and any free trial or introductory offer are shown in the purchase screen before you confirm.
• Subscriptions renew on their own until you cancel them through the same store account you used to buy them.
• Deleting the app or your Pluria account doesn’t cancel an active store subscription — you’ll need to do that with Apple or Google.
• Refunds, billing disputes, taxes, and renewal timing are usually handled by Apple or Google under their own rules.
• Free parts of the app and website may show ads. Premium removes supported ads for the person or page that’s paying — but it doesn’t remove ads from every public web page.

See Billing and subscriptions for support links, how to manage your subscription, and ad choice details.

Voting and participation rules

Pluria records that you took part in a poll, but your individual answer is kept separate from your account so it never appears next to your name on a public page.

• Don’t use bots, scripts, emulators, or coordinated systems to cast votes.
• Don’t create duplicate or fake verified accounts.
• Don’t try to get around audience restrictions, reviews, or any of the protections that keep polls fair.
• Don’t use publisher, brand, or company pages to vote — those pages exist to publish, not to vote.
• Don’t take a result screenshot or share a poll page in a way that misleads people about what the poll actually said or who took part.

Publisher responsibilities

• Don’t publish anything illegal, hateful, violent, exploitative, or that invades someone’s privacy.
• Don’t misrepresent who you are, who you work for, or where your source material came from.
• Only use publisher page features if you’re actually authorised to manage that page.
• Don’t publish misleading public pages, embeds, or visualisations that twist what a result actually shows.

Verification and account integrity

Some checks — including identity verification — rely on human review and a mix of account and device signals to spot abuse. Verifying your identity can qualify a personal account for trusted voting where a poll requires it. Premium is separate: it can remove supported ads and unlock paid tools, but it does not buy identity approval, trusted-voter status, or extra vote weight. Publisher pages don’t vote, with or without Premium. We may limit, revoke, or decline a verification if we have concerns about how an account is being used.

Moderation and enforcement

When safety, abuse, legal, or fairness concerns require it, we may issue a warning, show content to fewer people, hide a public page, remove content, suspend an account, remove an organisation’s access, or close an account altogether.

Your content and ours

You keep the rights to the content you create, while giving us the permission we need to host it, show it, moderate it, and share it inside the app and on our public pages. The platform itself — the design, the software, and everything that isn’t user content — belongs to Pluria or to the people we license it from.

What we can — and can’t — promise

We provide Pluria as it is. We can’t promise the service will never go down, that every number is perfect, or that any single poll reflects what an entire country thinks. The methodology pages are there to help you read each result fairly — they’re tools, not guarantees.

Changes and contact

We may update these terms as Pluria evolves. For questions, see Support. For privacy and your data, see the Privacy Policy and GDPR pages. For purchases, cancellations, or refunds, see Billing and subscriptions.