Safety
Safety at Pluria
How we keep public polling honest and people safe.
Each person can only vote once on a poll.
Automation, spam, and coordinated activity can trigger limits or a review.
Sensitive reports go to a real person, not just an automated check.
We protect the vote because the result matters
Pluria is for real people answering real questions. We don’t want double votes, bots, spam, fake publishers, harassment, or coordinated activity to ruin the answer for everyone else.
We use several protections at once. Some run automatically, some depend on reports from the community, and some need a real moderator to look at the case. Together they keep Pluria useful for people, newsrooms, NGOs, publishers, creators, brands, and communities.
How Pluria protects public results
Block double voting
We make sure each person can only vote once on a poll. The same account can’t come back and vote again.
Spot suspicious activity
Account history, device signals, traffic patterns, and reports from the community help us tell real people apart from bots, fake activity, and coordinated misuse.
Limit anything harmful
When abuse, manipulation, impersonation, or a safety concern appears, we may show a poll to fewer people, restrict who can vote, or pause it entirely.
Send tricky cases to a person
Sensitive reports, verification problems, suspicious publishers, and unusual results can be reviewed by a human moderator.
What Pluria does not allow
- Vote manipulation, bots, replay attacks, or coordinated fake activity.
- Spam, scams, impersonation, misleading use of an organisation’s name, or pretending to be a publisher you’re not.
- Harassment, hate, threats, targeted abuse, or glorifying violence.
- Child sexual abuse material, grooming, or any other exploitation of minors.
- Sharing someone’s private information, doxxing, or anything that puts them at risk.
What happens when someone breaks the rules
Depending on what’s happened, we may warn the user, show their content to fewer people, hide a public page, place a poll under review, remove content, suspend an account, remove an organisation’s access, or close an account altogether. We act when safety, legal, fraud, or manipulation concerns require it.
Verification and account checks
Identity verification, a verified email and phone, device checks, and follow-up by our moderators all help us keep accounts genuine. We may decline or remove a verification if we have concerns about how an account, device, publisher, or voting pattern is being used.
Child safety
If a child is in immediate danger, please call your local emergency services. For anything involving a minor on Pluria, report it in the app or email support@pluria.org. We treat these reports as a priority.
Where to report misuse
Use the report option inside the app whenever you can. If you can’t open the app, email support@pluria.org. For anything about your account or your privacy, email account@pluria.org.