Safety Standards
Last updated: December 29, 2024
Our Commitment to Safety
At Plura, user safety is our top priority. We are committed to creating a safe, respectful, and inclusive environment for everyone who uses our platform. This page outlines our safety standards, moderation practices, and how to report concerns.
Community Guidelines
All users must adhere to the following guidelines:
- Be Respectful: Treat all users with dignity and respect. Harassment, hate speech, and discrimination are strictly prohibited.
- No Harmful Content: Do not post content that promotes violence, self-harm, or illegal activities.
- Authentic Participation: Use accurate information and do not impersonate others or create misleading polls.
- Protect Privacy: Do not share personal information about others without their consent.
- No Spam: Do not create duplicate content or use the platform for commercial spam.
Content Moderation
We employ multiple layers of content moderation to ensure a safe experience:
- Automated Detection: AI-powered systems flag potentially harmful content for review.
- Human Review: Our moderation team reviews flagged content and user reports.
- User Reporting: Users can report concerning content directly within the app.
- Swift Action: We take prompt action on violations, including content removal and account suspension.
User Safety Features
- Block Users: Block any user to prevent them from interacting with you.
- Report Content: Report polls, comments, or users that violate our guidelines.
- Privacy Controls: Control who can see your profile and activity.
- Anonymous Voting: Vote on polls without revealing your identity to other users.
Reporting Concerns
If you encounter any safety concerns, please report them immediately:
- In-App Reporting: Use the report button on any content or profile.
- Email: Contact us at pluraappinfo@gmail.com
- Emergency: If you believe someone is in immediate danger, please contact local emergency services.
Contact Information
Email: pluraappinfo@gmail.com
Response Time: We aim to respond to all safety reports within 24 hours.
Enforcement Actions
Violations of our safety standards may result in:
- Warning notifications
- Content removal
- Temporary account suspension
- Permanent account termination
- Reporting to law enforcement when required by law
Updates to Safety Standards
We regularly review and update our safety standards to address emerging risks and improve user protection. Users will be notified of significant changes through the app and email.