Support Center

How do I vote on a poll?

Open any poll from the Pulse or Explore tabs and tap on your preferred option. For binary polls, choose Yes or No. For Likert polls, select from Strongly disagree to Strongly agree. Your vote is recorded immediately.

Can I change my vote?

Currently, votes cannot be changed after submission. This ensures the integrity of poll results. Think carefully before casting your vote.

What do the integrity colors mean?

Green indicates stable, reliable results. Yellow means results may shift due to thin coverage or unusual activity. Red means the poll is temporarily quarantined due to suspected manipulation.

What is "Weighted (experimental)" mode?

Weighted mode applies statistical adjustments to account for potential sampling biases. It's labeled experimental because the weighting methodology continues to evolve. Raw mode shows unadjusted vote counts.

Do I need an account to use Plura?

No. You can use Plura as a guest without creating an account. Guest mode provides full access to voting and viewing results. Creating an account allows you to sync across devices and access additional features.

How do I disable analytics tracking?

Go to the Me tab, then Settings, and toggle off "Diagnostics" under Privacy settings. When disabled, we only collect minimal crash data necessary for app stability.

Why are some poll results hidden?

Results are hidden until a minimum sample size is reached to prevent misleading conclusions from small samples. Additionally, polls with Red integrity status have their results temporarily hidden during review.

Option 1: In-App Deletion (Recommended)

1. Open the Plura app
2. Go to the Me tab
3. Tap Settings
4. Scroll down and tap Delete Account
5. Confirm your decision

Option 2: Email Request

If you cannot access the app, send an email to pluraappinfo@gmail.com with the subject line "Account Deletion Request". Include:

• The email address associated with your account
• Your display name (if known)
• Confirmation that you understand the deletion is permanent

We will process your request within 30 days and send confirmation when complete.

Option 1: In-App Export

1. Open the Plura app
2. Go to the Me tab
3. Tap Settings
4. Tap Export My Data
5. Choose your preferred format (JSON or CSV)
6. Your data will be prepared and you'll receive a download link

Option 2: Email Request

Send an email to pluraappinfo@gmail.com with the subject line "Data Export Request". Include:

• The email address associated with your account
• Your preferred format (JSON or CSV)

We will send your data export within 30 days.

Report a Bug

Found something that isn't working correctly? Help us fix it by providing details about what happened, what you expected, and steps to reproduce the issue.

Report Inappropriate Content

See a poll that violates our content guidelines? Contains hate speech, personal attacks, or inappropriate content? Report it for review.

Report Vote Manipulation

Suspect a poll is being manipulated by bots or coordinated inauthentic behavior? Let us know so we can investigate.