GDPR Notice
This page provides additional information for users in the European Economic Area (EEA), United Kingdom, and Switzerland about the General Data Protection Regulation (GDPR) and how to exercise your rights.
Data Controller
Pluria is the data controller for personal data processed through the Pluria app and related services.
- Contact: account@pluria.org
Your Rights
Under GDPR, you may have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion (erasure) in certain circumstances
- Restrict processing in certain circumstances
- Receive a copy of your data (data portability)
- Object to processing based on legitimate interests
- Withdraw consent at any time (where processing is based on consent)
How to Exercise Your Rights
You can request account deletion and certain actions directly in the app. Account deletion requests include a 30-day recovery period during which you can sign in to restore your account. For step-by-step instructions, visit Delete Account. For data export requests, see Support.
You can also email us with your request. Please include the email address or phone number associated with your account and the right you would like to exercise.
Email a GDPR RequestLegal Bases
Depending on the feature, we process personal data based on one or more of the following legal bases:
- Contract: providing core app functionality you request
- Consent: optional features such as certain diagnostics and identity verification
- Legitimate interests: improving our services and preventing fraud and abuse
- Legal obligations: compliance with applicable laws
International Transfers
Some of our service providers may process data outside the EEA. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your data.
Complaints
You have the right to lodge a complaint with your local data protection authority. If you are in Sweden, you can contact the Swedish Authority for Privacy Protection (IMY).