Delete Your Account
You can request deletion of your Pluria account at any time. When you request deletion, your account is marked as pending deletion for 30 days. During this recovery period, your profile is hidden from public view and you can sign in to restore your account. After 30 days, your account is permanently deleted and cannot be recovered.
How deletion works (30-day recovery)
- Immediately: Your account is marked as pending deletion and your profile is hidden from public view.
- During the recovery period: You can sign in at any time to restore your account.
- After 30 days: Your account is permanently deleted and sign-in access is removed.
- Handle reuse: Your handle is not released for reuse until permanent deletion is complete.
Option 1: Request deletion in the app (recommended)
- Open the Pluria app
- Go to the Me tab
- Tap Account & devices
- Scroll down to Danger zone and tap Delete account
- Review the information, type DELETE, and confirm
- If prompted, sign in again and retry deletion
Option 2: Request deletion by email
If you cannot access the app, email account@pluria.org with the subject line "Account Deletion Request" and include:
- The email address or phone number associated with your account
- Your display name / handle (if known)
- Confirmation that you understand deletion has a 30-day recovery period and becomes permanent after that
We will confirm your request and schedule deletion. Your account will be permanently deleted 30 days after it is scheduled (unless you restore it by signing in).
Request Account Deletion via EmailRestore your account
If you requested deletion but changed your mind, sign in to Pluria within 30 days. You will be prompted to restore your account.
- Open the Pluria app and sign in
- When prompted, tap Yes, Restore My Account
- If you select Continue with Deletion, you will be signed out and deletion will continue
After 30 days (permanent deletion)
- Your profile information (display name, contact details) is permanently deleted
- Your authentication credentials are removed from our systems
- Your verification records (if any) are deleted
- Your saved polls, follow relationships, notifications, and preferences are deleted
What we may retain
To protect poll integrity and prevent result manipulation, we may retain certain data in an anonymized and aggregated form:
- Votes may remain for statistical integrity, but are no longer linked to your identity
- Polls and comments you created may remain visible, but are no longer linked to your profile (they may appear anonymous)