Delete your account

How deletion works

• Immediately after request, your account enters pending deletion status.
• For 30 days, you can sign back in and restore the account.
• After 30 days, deletion becomes permanent and sign-in access is removed.
• Handles and public identity remain unavailable while deletion is pending and through permanent deletion.

Delete from the app

1. Open Pluria.
2. Go to Account or the account settings area.
3. Open the Delete account flow.
4. Confirm the request and complete any required re-authentication.

After you request deletion

Your account is scheduled for deletion immediately, but permanent deletion does not happen until the recovery period ends. During that period, your access and public identity may be limited while the account is pending deletion.

Subscriptions and billing

If you bought Premium through Apple App Store or Google Play, deleting your Pluria account does not cancel that subscription. Cancel it through the same store account that billed the purchase.

Read Billing and subscriptions for store management links, restore guidance, and refund information.

Delete by email

If you can't open the app, email account@pluria.org and ask us to delete your account. Include the email address or @username on your account so we can find it.

What gets removed

Permanent deletion removes your profile, the ability to sign in, and your personal settings — except where the law or fraud prevention requires us to keep something. Posts, polls, and other public content you created are queued for removal at the same time.

What may remain in totals or anonymous form

A few records may stay — only as totals, or with all personal identifiers stripped out — so past poll results stay accurate, fraud prevention keeps working, and we can meet legal requirements. None of it can be linked back to you.

What happens to your identity verification

If you ever verified your identity, we review the videos, the reviewer's decisions, and the link between your verification and your device as part of deletion. Anything we no longer need for fraud prevention, disputes, or legal reasons is deleted or unlinked from your account.

If you'd like us to delete your verification or process a consent withdrawal before deleting the whole account, email account@pluria.org.

Cancel deletion

If you change your mind during the 30-day recovery window, sign back in to restore the account before permanent deletion completes.

Need help first?

If you want export, account recovery help, or privacy details before deleting, see Support, Privacy Policy, and Billing and subscriptions.